At The Screen Protector, we desire 100% customer satisfaction, and because we have faith in all of our products, we constantly seek to improve our products and services to you with a customer satisfaction guarantee.
We have a 20-day money back return policy for any products purchased directly from The Screen Protector. You may return any products with an RMA number for a replacement or refund within 20 days from the delivery date. In order to receive a refund or exchange, you must first obtain an RMA from The Screen Protector customer service to be included in the returned package – email@example.com
To receive a full price refund or exchange, a product must be in restockable condition as determined by The Screen Protector upon inspection of the actual product returned. For a product to be restockable, it must be in its original packaging with all parts and accessories in clean, unused and undamaged condition. The returned package must also include a valid RMA number as issued by The Screen Protector prior to the return.
Any returned package that does not meet the above requirements is not guaranteed a refund or exchange and cannot be returned to the sender.
Shipping and handling charges (£9.95) are only refundable if a return was a result of manufacturer defect or failure, damage in transit, mis-shipment or falsely advertised products as determined by The Screen Protector.
Please note a few rules on specific products with regards to the return policy:
Any Standard TV Screen Protector with its Velcro pads attached to the screen protector is not returnable.
Any cleaning item purchases are not returnable or refundable
By returning an item (or items) back to us, you are agreeing to the return policy terms and conditions.